EXCHANGE & RETURN
We pride ourselves in providing you with the highest quality product. Sometimes blue is just a little darker than you thought. Or you chose the wrong size. So we are happy to offer exchanges. Just make sure shorts are unworn, in selling condition, not damaged and with all original tags and labels attached. If you please to exchange the Goldfin shorts for the same item, send us an email at firstname.lastname@example.org and send your item to Goldfin.
We reserve the right to refuse to refund items that are returned that are not in re-saleable condition. Goods returned in an unsatisfactory and not in a re-saleable condition may be returned to you at your expense. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, in original packaging and in the same condition as you received it. For reasons of health, hygiene safety and copyright, we are unable to exchange or refund Goldfin shorts once worn or once the packaging has been opened or damaged unless the items are of unsatisfactory quality or unfit for purpose. To complete your return, we require a receipt or proof of purchase. Any item that is returned more than 14 days after delivery will not be accepted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should ship your Goldfin product to:
Graaf Engelbertlaan 75
4837 DS Breda, The Netherlands.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. As Goldfin products have substantial value, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.